How TurboTax turns a dreadful user experience into a delightful one Deixe um comentário

The entire app, in fact, works like its desktop counterpart. Internal informational and data-entry pages are easy to understand and use, and an icon at the ttps://turbo-tax.org/ bottom takes you to a storage area where you can upload your tax documents for safekeeping. File with confidence with America’s #1 tax prep provider.

• And while Cash App doesn’t provide tax expert assistance, it won’t leave you completely alone to file your taxes.
• Sign-up today to uncover trends, insights and talent that defines the future of Internet excellence.
• If you’ve used TurboTax before, the information appears automatically.
• The result is a prime example of really good UX.
• For example, you can extract tax data directly from sites like Uber and Lyft.

When autocomplete results are available use up and down arrows to review and enter to select. Touch device users, explore by touch or with swipe gestures. I love the site and I have used it faithfully for a few years now. It makes preparation a breeze and its an easy format to follow for beginners.

Help Menu Mobile

“The app is designed for a new or existing customer that wants the option to use the device of their choice, in this case their iPad. Forbes Advisor adheres to strict editorial integrity standards. To the best of our knowledge, all content is accurate as of the date posted, though offers contained herein may no longer be available. The opinions expressed are the author’s alone and have not been provided, approved, or otherwise endorsed by our partners. Here are 9 tactics TurboTax used to create UX so good you might (might!) even enjoy filing your taxes.

• Internal informational and data-entry pages are easy to understand and use, and an icon at the bottom takes you to a storage area where you can upload your tax documents for safekeeping.
• They both also loved exploring new technologies.
• You may like this friendliness, especially if you’re nervous about your taxes or this is your first time using a tax prep site.
• I have filed with TaxAct for the past 10 years and the process continues to be seamless.
• You need TurboTax Premier ($89 for federal taxes) if you have to report investment income and rental property.

It’s an interactive tool that lets you enter a question and see links to corresponding FAQs and other site-related information. It converses with you in a friendly manner and walks you through your query until you’re satisfied or need to call mobile turbotax for help. H&R Block Self-Employed has a similar tool, as well as phone support, where both English and Spanish speakers are available to help. TurboTax security specialists work with the IRS and state revenue departments to prevent fraud.

Credits & Deductions

The provider’s answers, combined with our specialists’ hands-on research, make up our proprietary assessment process that scores each provider’s performance. You can verify the latest price by clicking through to TurboTax’s site. TurboTax also offers desktop software, where your return doesn’t reside in the cloud, but it’s not part of our review.